OUR VALUES

Client First

We treat all of our clients receiving home care with dignity and respect and involve them in all decisions about their services.

We commit to putting our clients first in everything we do.

Every client and every moment matters.

When our clients win, we all win.

Compassion

The act of showing kindness and empathy to others.

Our team members have an empathetic concern for the well-being of others.

We serve as an advocate for those in need.

We understand and reflect the diverse communities we serve.

Excellence

We strive to always demonstrate positive behaviors.

We recognize and celebrate outstanding performance.

We use evidence-based solutions to solve problems.

We always speak up for safety and compliance.

We continuously improve.

Integrity

We honor our words and commitments.

We say what we mean, and we mean what we say.

We do the right thing even when no one is watching.

We consider all available information when forming an opinion, making a decision, or reaching a conclusion.

We speak up when something does not seem right.

We do not engage in gossip.

We maintain confidentiality.

Respect

We treat others as they want to be treated.

We care about others as people first.

We treat people with dignity, politeness, and kindness.

We never insult, belittle, or shut down people or their ideas.

We assume good intent in all our interactions with each other and ask for clarity when necessary.

Accountability

We honor our commitments and focus on ”how it can be done.”

We take ownership and deliver results without excuses.

We are dependable; we are on time and are present.

We follow through on our commitments.

We are knowledgeable about what is expected of us.

We take responsibility for our actions.

We lead by example.

Teamwork

We demonstrate collaboration within and outside our individual departments.

We seek others input to address challenges and make decisions.

We actively support others to learn and grow.

We recognize team members for a job well done.

We consistently seek out others who need to know or be involved.

We consider how our individual actions affect the team.