• Welcome
  • The Impact Difference
  • Impact Reset Network
  • Impact Living
  • Home Care Services
  • Insurance & Eligibility
  • Counties We Serve
  • Care Connection Program
  • Impact Rides
  • Impact Insights
  • About Us
  • Refer a Client
  • Join Our Care Team
  • FAQs
  • More
    • Welcome
    • The Impact Difference
    • Impact Reset Network
    • Impact Living
    • Home Care Services
    • Insurance & Eligibility
    • Counties We Serve
    • Care Connection Program
    • Impact Rides
    • Impact Insights
    • About Us
    • Refer a Client
    • Join Our Care Team
    • FAQs
  • Welcome
  • The Impact Difference
  • Impact Reset Network
  • Impact Living
  • Home Care Services
  • Insurance & Eligibility
  • Counties We Serve
  • Care Connection Program
  • Impact Rides
  • Impact Insights
  • About Us
  • Refer a Client
  • Join Our Care Team
  • FAQs

About Us

Our Mission

To deliver reliable care, support, and community solutions across North Carolina.

Our Vision

A statewide network where people access care, safety, and resources in one place.

Our Core Values

Service First

We lead with compassion, reliability, and a true commitment to meeting people where they are.


Safety

We prioritize safe care practices, safe homes, and safe environments for every client and care professional.


Excellence

We deliver high-quality care, consistent communication, and dependable services families can trust.


Integrity

We operate with honesty, transparency, and professional accountability in every interaction.


Community Connection

We believe in real relationships — connecting clients, families, partners, and resources across North Carolina.

our story

 Impact Home Care & Behavioral Health was founded by a care professional who's lived both sides of the journey as a professional and as a granddaughter. With over 19 years of combined hands-on caregiving and corporate healthcare experience, our founder created Impact to be the kind of agency families hope to find-one that leads with service, builds real relationships, and shows up when it matters most.
We've supported aging parents, managed care through hospital discharges, and helped client's navigate life's most difficult seasons with dignity. We understand the pressure, the burnout, the worry, and we bring solutions that give families peace of mind.


You're not alone anymore. We're here and we'll keep showing up.  

Why families choose the impact way

Care You Can Trust Starts with Who We Hire

Coordinated Transportation with Impact Rides

Coordinated Transportation with Impact Rides

This is the Impact Difference.

Every care professional at Impact Home Care & Behavioral Health is thoroughly vetted and continually trained.

We don't just hire for experience-we hire for excellence, character, work ethic, integrity, and consistency. Because who we send into your home should be someone we'd trust in ours. 

Coordinated Transportation with Impact Rides

Coordinated Transportation with Impact Rides

Coordinated Transportation with Impact Rides

Because getting there shouldn't be a barrier to care.  

With our in-house transportation program, Impact Rides, clients can get to appointments, errands, and community events safely and on time without relying on outside providers. We schedule rides around your care plan, so everything works together smoothly. It's one more way we make life easier for families. 

Fast-Start Care, On Your Terms

Coordinated Transportation with Impact Rides

Fast-Start Care, On Your Terms

We can start when you're ready. Whether you're preparing for a discharge, navigating a sudden need, or just exploring options-our team is structured to begin services within 24 hours. We believe families shouldn't have to wait weeks to get the support they need now. 

No Hourly Minimums

Service First. Safety. Excellence. Integrity. Community Connection.

Fast-Start Care, On Your Terms

Only pay for the care you truly need. Unlike many agencies, we offer flexible, task-based visits without requiring a 4-hour minimum. Whether it's a 30-minute medication reminder or a 1-hour wellness check, we adapt to your schedule, your budget, and your goals. 

Service First. Safety. Excellence. Integrity. Community Connection.

Service First. Safety. Excellence. Integrity. Community Connection.

Service First. Safety. Excellence. Integrity. Community Connection.

What we promise, we deliver.

Our values guide every visit - Service First, Safety, Excellence, Integrity, and Community Connection. We show up with purpose, communicate clearly, and make sure your family feels supported at every step.

Support That Goes Beyond the Care Plan

Service First. Safety. Excellence. Integrity. Community Connection.

Service First. Safety. Excellence. Integrity. Community Connection.

We don't disappear after the visit ends. From Walk-In Wednesdays to the Compassion Cabinet and emergency support through our Impact Cares Initiative, we care for the whole family, not just the client. 

let's make an impact together

Call us today at 919.988.8145

Visit us at 200 W Ash Street, Suite 102, Goldsboro, NC

Email: info@impacthomecaresolutions.com

200 West Ash Street Suite 102, Goldsboro, North Carolina 27530, United States

our story, through their eyes

Connect With Us


Copyright © 2025 Impact Home Care & Behavioral Health - All Rights Reserved.

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Walk-In Wednesdays - Care Options, Housing & Career Services

Looking for trusted care services, supportive housing, or a career in home care or behavioral health? Join us EVERY Wednesday from 9:30-11:30 AM or 1:30-3:30 PM at Impact Home Care & Behavioral Health! 

  • Explore care options for your loved one
  • Learn about Impact Supportive Living housing availability
  • Connect with community partners and resources
  • Apply on-site and interview on the spot!

Walk in, get the answers you need, and experience The Impact Difference firsthand!

Save Your Spot

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